Shipping Policy – Dad's Comic Vault
At Dad's Comic Vault, we are committed to ensuring that your comic book purchases arrive safely and promptly. We take great care in packaging your order and providing you with clear, transparent shipping details so you can shop with confidence. Below is everything you need to know about our shipping policy.
Shipping Rates & Free Shipping Offers
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Standard Shipping: We offer affordable standard shipping rates on all orders within the U.S. based on the size and weight of your order.
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Free Shipping:
- Enjoy free shipping on all orders over $99 within the U.S.
- All Dollar Bin Comics orders also come with free shipping.
- For orders over $99, we offer free shipping on all domestic orders, no matter the size or weight!
Processing Time
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Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a notification when your order has shipped, including tracking information.
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Pre-orders and Backordered Items: If you order pre-release items or backordered comics, they may take longer to ship. We will notify you of any delays and provide an updated estimated shipping date.
Domestic Shipping (U.S.)
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Shipping Methods: We use trusted carriers like USPS, FedEx, and UPS to deliver your comics. Delivery times vary depending on the shipping method you select during checkout.
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Standard Shipping: Typically arrives within 5-7 business days (depending on your location).
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Expedited Shipping: Available for an additional cost at checkout. Expedited orders generally arrive in 2-3 business days.
International Shipping
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Availability: We currently ship to select international locations. If you're outside the U.S., please check our checkout page to confirm whether we ship to your country.
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Shipping Costs: International shipping rates vary depending on the destination and the weight of your order. You can view the shipping cost at checkout.
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Customs & Duties: International customers are responsible for any customs duties, taxes, or import fees that may apply to their order. These charges are set by your country’s customs office and are not included in the shipping cost at checkout.
Packaging
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Comic Book Protection: We take extra care in packaging your comics. Each comic is bagged and boarded to protect against damage during shipping. For larger orders, we may use protective cardboard or boxes to ensure safe delivery.
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Eco-friendly Packaging: We strive to use eco-friendly materials where possible to reduce our environmental impact. We believe in providing excellent protection for your comics while being mindful of the planet.
Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery through the carrier's website. If you have any questions about your order, don’t hesitate to contact our customer service team.
Address Issues
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Incorrect Addresses: Please double-check your shipping address at checkout to ensure accuracy. If an order is returned due to an incorrect address, we will contact you for clarification and may charge an additional shipping fee for resending.
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Lost or Damaged Orders: If your order arrives damaged or is lost in transit, please contact us immediately. We will work with you to resolve the issue and ensure you receive your comics in perfect condition.
Returns & Exchanges
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Returns: If you're not completely satisfied with your purchase, please refer to our Returns & Exchanges Policy for instructions on how to return your items. Please note that comics must be in their original condition (bagged and boarded) to be eligible for a return.
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Exchanges: We offer exchanges for defective or damaged items. Please contact us within 7 days of receiving your order for assistance.
Questions?
If you have any questions about shipping, feel free to reach out to our customer service team at info@dadscomicvault.com. We’re here to help and will do everything we can to ensure your comic book experience is smooth and enjoyable!
